|
Technology In Motion |
Don’t wait for service personnel to arrive. Remote support can service your system and answer applications questions |
|
Instant answers and Instant service are nowadays essential to remain competitive. With Rymax’s remote support and helpdesk service, users click a link placed inside yours or our website and a chat screen appears with a qualified technician on the other side. After getting a description of the problem, the technician asks the user to allow him/her to take control of the screen. At that point the computer is available to the tech to perform software repairs, updates, virus scans, backups, etc. When the session ends the user is notified and no more access is allowed to the tech until the process is started over again. As a helpdesk solution, this system allows techs and trainers to explain visually while talking on the phone to the users. |
|
· Remote Support · Remote troubleshooting Installation and Updates · Cost Efficient Solution · Available 24 Hours · Quality Service |
|
Service At Your Request |
|
Phone: 631-630-8888 Fax: 631-630-8896 E-mail: info@rymax.com |
|
To contact us: |
|
Remote support |
|
Rymax Electronics |